Thank you for visiting and shopping at silencecomplete.net. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within no more than 60 hours.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Delivery delays can occasionally occur.silencecomplete.net ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The email will be sent by email@example.com and will have the following subject line: Your order was recently shipped – silencecomplete.net. The tracking number will be active within 24 hours.
Order information and support
We stand right by our customers every step of the way. So, if you have questions regarding the product, the order or the shipping process, we’re here to help. Call us at +1 (844) 885-5949, Monday to Friday from 9 AM to 9 PM EST and Saturday to Sunday from 9 AM to 6 PM EST. Or, if you prefer, write us an email, any day for the week at firstname.lastname@example.org.
Customs, Duties and Taxes
silencecomplete.net is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
silencecomplete.net is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Click here for more details.